What is MTN Keep My
Number?
The MTN Keep My Number is a special
service that allows MTN prepaid customers to retain their numbers in the event
that they travel out of the country or stay inactive/ dormant for more than
180days.
Benefits of MTN Keep
My Number
With MTN Keep My Number:
- Your MTN number will not be disconnected or re-cycled during mass disconnection and recycling of numbers.
- You save yourself the cost of reprinting business cards and updating websites when your number gets disconnected and recycled.
- You will have your number reserved for 1 year irrespective of how long you stay out of the country.
- You get to avoid high roaming charges while trying to keep your SIM active.
How does the MTN Keep
My Number service work?
- Recharge your account with sufficient airtime.
- Dial *365*1# or send KMN to 36500 to subscribe for the MTN Keep My Number service.
- Once you subscribe for the service, a subscription fee of NGN500 will be deducted from your account.
- As soon as MTN confirm your payment, your number will be kept in Keep My Number list. So whenever MTNN conducts a mass disconnection and recycling of numbers, your numbers will be excluded from the list.
- Your number will then be kept in the Keep My Number list for 365days.
- If you want to remain on the Keep My Number list for another 365 days after your initial subscription has expired, you will be required to re-subscribe again by dialling *365*1# or texting KMN to 36500.
- After re-subscribing for the service again, another subscription fee of NGN500 will be deducted from your account.
- In the event that your subscription expires and you do not re-subscribe again, your number will be disconnected and re-cycled.
- You will be able to opt out of the service by dialing *365*2#.
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